Freight Update
Effective: December 13th, 2024.
We want to keep you informed about upcoming changes to shipping costs. Due to rising inflationary pressure through operational and business challenges and the absorption of freight costs over the years, we have made a decision to go to a weight and destination based charge for all deliveries.
When Will This Take Effect?
Starting December 13, 2024, any orders dispatched after this date will reflect the new shipping fee.
You can manage or adjust your subscription through your Juice Plus+ account.
Frequently Asked Questions
-
Is Action Required?
No action is needed unless you want to adjust your subscription. This update simply informs you of the fee change, which you can view on your account. -
How Much Will Shipping Cost?
Shipping charges will vary by region and package weight across Australia and New Zealand, based on delivery provider rates. -
What if I’m on an instalment plan?
Current installment payments are unaffected. The new rates only apply to pay per shipment orders and new orders. -
What if I pay for my order in full?
If you pay upfront, the new shipping charge will apply to your next shipment on or after December 13th. -
How do manage my subscription?
You can manage your subscription such as pausing an order, cancelling and more through your Juice Plus+ account or contact Customer Care at jpsupportau@juiceplus.com.
We appreciate your understanding and continued partnership as we work to inspire healthy living around the world.